betjet's Responsible Gaming Policy
Play with enjoyment, stay within your limits — betjet is always by your side for a safe and secure gaming experience.
What Responsible Gaming Is and Why It Matters
betjet believes that online gaming should be an enjoyable, safe, and entertaining experience — not a source of financial pressure or mental distress. Responsible gaming means knowing your limits, setting a budget, and treating gaming as a form of entertainment — not a source of income.
Our platform offers several practical tools for responsible gaming. You can set deposit limits, take a temporary time-out, or, if needed, keep your account temporarily closed through self-exclusion. betjet's support team is available 24/7 in Bengali via live chat to assist you.
Remember: responsible gaming is not just for yourself, but for your family and loved ones too. We are committed to ensuring that your moments of enjoyment never become a source of worry.
Age Verification Is Mandatory
You must be at least 21 years old to open an account and play at betjet. This platform is strictly prohibited for minors. For those aged 21 and above only.
Your Protection Tools
betjet provides you with multiple practical tools to manage your own gaming habits. Using these, you can play consciously and safely.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded. There is no way to spend beyond your budget.
Time-Out
If you feel you need a short break, you can take a time-out from 24 hours up to 90 days. Your account will not be active during this period.
Self-Exclusion
If gaming becomes a problem, you can close your account for an extended period through self-exclusion. The support team will assist you with this process.
Gaming History Review
You can view your complete gaming and transaction history from your account at any time. This is very useful for understanding your own playing patterns.
24/7 Support
Our Bengali live chat support is always ready for any issue. Contact us directly for any questions or help regarding responsible gaming.
Age Verification System
Age verification is mandatory at the time of registration. We take strict measures to ensure that no one under 21 can access the platform.
Warning Signs of a Problem
If the following signs appear, it means gaming is having a negative impact. It is important to seek support quickly in this situation.
- You are spending more money than you need to or going over your budget
- You are repeatedly playing to recover money you have lost
- You are hiding your gaming habits from family or friends
- You are unable to stop gaming or are losing control
- Your daily life, family, or relationships are being harmed
- You are feeling anxiety, restlessness, or mental stress about gaming
- You are playing by taking on debt or breaking into your savings
Tips for Safe Gaming
Set a Budget
Decide before you play how much money you will spend and stick strictly to that limit.
Set a Time Limit
Keep a fixed time limit for each session. Use a timer.
Think of It as Entertainment
Keep the mindset that gaming is not a way to earn money — it is simply a form of entertainment.
Do Not Play While Stressed or Tired
Avoid gaming when you are under mental pressure or feeling tired.
Take Breaks
Take regular breaks. Stop from time to time instead of playing for long stretches at a stretch.
Tell Your Family
Talk openly with your loved ones. Their support will help you stay in control.
Self-Exclusion and Account Restrictions
One of the most effective ways to play responsibly at betjet is self-exclusion. If you feel that gaming is having a negative impact on your life, contact our support team. They will help close your account for a set period of time or permanently.
During self-exclusion you will not be able to open a new account and will not receive any promotional offers. During this time, focusing on your mental health and family is what matters most.
You can also set the following restrictions yourself:
- Daily, weekly, and monthly deposit limits — minimum ৳300 and whatever amount you set
- Session time limit — setting the maximum time for each gaming session
- Loss limit — the session ends automatically once a set amount has been lost
- Cooling-off period — a break from 24 hours up to 90 days
When these restrictions are activated, they take effect immediately. Limits can be decreased instantly, but increasing a limit requires a waiting period — this is done intentionally so that decisions are not made impulsively.
Live Chat Support
Contact our 24/7 Bengali live chat support for self-exclusion or any other assistance.
Contact by Email
Send any responsible gaming related requests to:
[email protected]
Minor Protection and Parental Controls
betjet strictly follows the 21+ age policy. Keeping minors away from gaming sites is the responsibility of both us and you.
If children or teenagers use devices in your home, take the following steps:
- Never share your account password
- Always log out of your account after playing
- Use parental control software on the device
- Explain to children that online gaming is for adults
- Do not save your password in the browser
If you suspect a minor is using an account, notify our support immediately. We will act quickly and suspend the relevant account without delay.
betjet's Age Verification Process
- Age is verified at the time of registration using a national identity card or passport
- Any account belonging to someone under 21 is cancelled immediately
- Re-verification may be requested on a suspicious account at any time
- Registering with false information is a violation and the account may be permanently closed
Responsible Gaming — Frequently Asked Questions
Enjoy betjet Responsibly
Stay safe, play within your limits, and enjoy the fun of gaming.
Our support is always ready for any questions you have.