betjet's Privacy Policy

betjet is a trusted online gaming platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy explains how betjet collects your personal information, the purposes for which that information is used, and how we keep it secure.

This policy applies to the betjet.cam website and all related services. If you register on our platform, use betting or gaming services, or carry out any financial transactions, this policy applies to you.

We commit that your information will never be sold to third parties without authorization and will always be kept secure through SSL encryption and other modern technologies.

betjet collects various types of information to provide its services. The types of information are described below:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification — the user must be at least 21 years old)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account details
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and session data
• Site access times and navigation information

2.4 Gaming Activity Information

• Betting history and gaming patterns
• Win and loss records
• Details of bonuses and promotional offers received
• VIP level progress and cashback history

betjet collects information in the following ways:

3.1 Direct Collection

We collect information directly from you when you create an account on betjet, complete the identity verification process, or contact our support team.

3.2 Automated Collection

Technical information is collected automatically while you use our website. This includes information obtained through cookies, log files, and tracking technologies.

3.3 Through Third Parties

Information received from payment processors (such as bKash or Nagad) and identity verification services, which helps us ensure the quality of our services.

betjet uses your information for the following legitimate purposes:

4.1 Service Operations

• Account registration and management
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• VIP program and cashback management

4.2 Security and Compliance

• Identity verification and fraud prevention
• Complying with Anti-Money Laundering (AML) regulations
• Preventing minors from accessing the platform
• Enforcing responsible gaming policies

4.3 Service Improvement

• Analyzing and improving user experience
• Improving the quality of gaming services
• Enhancing customer support service standards

4.4 Communication

• Sending important account-related notifications
• Sending promotional information with your consent
• Operating 24/7 live chat support

betjet takes the highest technical and organizational measures to protect your information:

5.1 Technical Protection

• All data transmissions secured through the highest standard SSL encryption technology
• Use of advanced encryption methods for data storage
• Firewall and intrusion prevention systems
• Regular security audits and testing

5.2 Access Control

• Only authorized staff can access the information they need
• All access is logged and monitored
• Regular staff training on data protection

betjet does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

6.1 Payment Processors

Financial information required to complete transactions through bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment provider.

6.2 Identity Verification Services

Information may be shared with regulated verification service providers to verify user identity and prevent fraud.

6.3 Legal Obligations

Information may be provided in response to a lawful request from a court or government authority under the laws of Bangladesh.

6.4 Game Providers

Limited gaming activity information may be shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, as necessary to ensure fair play.

The betjet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Essential Cookies

Essential for maintaining your login session and operating the basic functions of the site. These cannot be disabled.

7.2 Performance Cookies

These monitor site usage and help us improve our services. The information from these cookies is analyzed in aggregate.

7.3 Cookie Controls

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the site.

betjet retains your information according to the following policy:

• For active accounts: all information is retained for as long as the account remains active.
• After account closure: information required for legal and regulatory obligations is retained for a specified period.
• Financial transaction records: retained in accordance with applicable legal requirements.
• After withdrawal of marketing consent: information held for communication purposes is deleted.

When the retention period expires, we securely delete or anonymize the data.

As a user of the betjet platform, you have the following rights:

9.1 Right to Access Information

You have the right to know what information we hold about you. You can request this information at any time through our support team.

9.2 Right to Correct Information

If any of your personal information is incorrect, you can request that it be corrected. It is your responsibility to provide accurate and up-to-date information.

9.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, we may be obligated to retain certain information for legal or regulatory reasons.

9.4 Right to Withdraw from Marketing Communications

You can opt out of our promotional communications at any time. This can be done through your support channel.

betjet strictly does not provide services to persons under the age of 21. We do not intentionally collect personal information from minors.

Age verification is mandatory at registration. If we learn that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If parents believe their child has created an account on betjet, please contact us immediately.

betjet reserves the right to update this privacy policy at any time. For any significant changes, we will:

• Post a clear notice on the website
• Update the "Last Updated" date at the top of the policy
• Notify registered users by email where necessary

Your continued use of the platform after the updated policy is published means you are consenting to the new policy.

If you have any questions, concerns, or requests about this privacy policy, please contact us in the following ways:

• Live Chat: 24/7 live chat support in Bengali is available on the website.
• Email: [email protected]

We generally respond to your requests as quickly as possible. Data protection-related requests are handled on a priority basis.

Thank you for placing your trust in betjet. We are always committed to ensuring a safe and reliable gaming environment.